Our primary goal is to make your online purchasing experience convenient, quick and secure. To help accomplish this goal, we have developed the following "no-nonsense" policies:
Alterations
We custom hem trousers to your inseam measurement. You specify your inseam length when you add trousers to your shopping cart. All other items are factory hemmed to standard sizes. See "Size Charts" for more information.
Returns
We accept the return of any item that has not been used and is still in the original
packaging. Before sending, please call (800) 741-7502 to get a return authorization number.
When returning shoes that you feel are defective, our procedure is as follows: Once we receive the shoe,
we make our own examination. Sometimes we are able to immediately issue a replacement or credit, but other
times we need to send the shoe back to the manufacturer and wait for them to decide whether the shoe is
defective or not. In those cases, it often takes 6 to 8 weeks for an answer from the shoe company, so we
ask for your patience. We will update you when we have any information.
Shipping
We ship our orders via the US Postal Service only. All packages will be shipped by USPS Parcel post. If you
would like your package shipped by Priority mail a charge of $5 will be added to your total (customers in
Alaska, Hawaii, American Samoa, Puerto Rico and Virgin Islands the priority mail charge will be $7 and $10
for Guam). Please indicate if you want Priority mail shipping in the "Special Instruction / Comment"
section of the check out page. We can either charge your USPS credit card, a personal credit card, or take
the amount off of the full allotment bonus. Most orders are processed and shipped within 48 hours. Out of
stock or special order items will require more time. Special order shoes, for example, will require two to
three weeks for delivery.
Sales Tax
Sales tax is not required on orders paid with your uniform allowance.
Sales tax may be collected on the amount of your order which exceeds your uniform allowance if you
live in a state that requires the collection of such tax. If required, we will apply the appropriate sales
tax to your order and include it in your invoice when your order is shipped.
Pricing
Our Internet prices are discounted and significantly lower than many authorized postal uniform dealers. Our prices are subject to change at any time without notice. We review the pricing on each order and reserve the right to correct inaccurate pricing before an order is shipped. If inaccurate pricing is found, we will notify you before we ship your order.
Stock Numbers
The stock numbers listed on our website are used by us to identify the associated item. In some cases, our stock numbers are equivalent to certain manufacturers' stock numbers. This does not mean that we are limited to supplying only one particular brand from one particular manufacturer. We will always search out the best bargains on approved merchandise at the highest quality available and freely substitute lower cost brands in order to keep our prices low. If you require a certain brand, please be sure to specify your requirements when you check out. If we are unable to meet your requirements, we will notify you before we process your order.
Privacy
We ask for information that is required to obtain authorization from the USPS Uniform Program to process your order. In addition, we ask for billing and shipping information. We may, from time to time, ask for information related to feedback in an online survey, participation in a sweepstakes offer or subscription to a newsletter or mailing list.
The information you provide is kept confidential and used to support your customer relationship with us. We use a third party intermediary to perform certain order processing functions. The information provided to this third party intermediary is used for the sole purpose of order processing. The information provided by you is not disclosed to any outside organization unless required by law or other regulatory authority.
Like many companies, we use "cookie" technology to keep track of your shopping cart. The cookie does not contain any personal information about you and is not used for any other purpose.
We also collect certain information from visitors and customers of our website, such as Internet addresses. This information is logged to help diagnose technical problems, improve the quality of our service and administer our website. Aggregate usage and volume statistics may be provided to third parties.
Our website links to other websites. We are not responsible for the privacy practices or the content of these websites. Please check the privacy policy of any website you visit.
Security
We have security measures in place to protect against the loss, misuse or alteration of information under our control. When accessed using an SSL capable browser, your order is processed on a secure server and your information is encrypted for maximum security. We use a secure server environment, encryption, unique user names and passwords, and other advanced technology to prevent interference or unauthorized access.
Communications
If you do not wish to receive future communications or offers from us, please send an email to
customer service
or a letter to:
Opt-Out
A.M.E.'s Uniforms, Inc.
700 NW 57th Place
Ft Lauderdale FL 33309
To contact us for any other reason, please send an email to
customer service
or a letter to:
Support
A.M.E.'s Uniforms, Inc.
700 NW 57th Place
Ft Lauderdale FL 33309
